Frequently Asked Questions

If I book a free consultation am I obligated to sign a contract?
No - Your first consultation is completely free and you have no obligation to sign an agreement with us. However at the end of the consultation we will ask you if you would like us to plan your wedding or event for you and then if you do want us to go ahead we will get you sign a service agreement. Even then if you decide to sign you still have 14 days cooling off period and time to pay your deposit.
Will I be free to make my own choices?
The decisions are always yours. I will give you options and will talk with you often, however as you pay the bills, I will always consult with you before I book a service or vendor.

How much time is required to plan the average wedding?

The wedding industry standard is approx 250 hours to arrange the average wedding. This includes research, planning, booking and finalising everything. However if you do not have the experience this can be far greater and take up all you spare waking hours.

We are on a tight budget. Can you help us?

Definitely.  I am happy to work with all budgets, please just give me a call to discuss. You will be impressed.

I don't know where to start?

This is where we start. Once you book a free consultation, we will sit down with you and work out which direction you would like to go and once you sign an agreement with us, we will then go through preparing a budget and work with you to ensure that the budget is kept under control.

TERMS & CONDITIONS OF SERVICES

Services subject to availability; Splendid Occasions reserves the right to place business cards and/or advertising at the function; Splendid Occasions reserves the right to use photos of the event &/or guests for the purpose of website updates, facebook or advertising; Quoted prices do not (unless advised otherwise) include airfares, transfers or accommodation for the Coordinator should the wedding location be booked outside of service area; the general service area is the Sunshine Coast, Gold Coast, and Greater Brisbane area (for a more accurate guide please contact a Splendid Occasions Consultant); no services or products will be booked or paid for without the written consent of the client; all products and services booked by your consultant are the clients responsibility and will be paid for by the client as per the vendors contract;  should Splendid Occasions have to follow up with a client regarding outstanding payments (or forward on outstanding debts to debt collection agencies) Splendid Occasions reserves the right to charge an additional $50 per day for the amount of time the debt is outstanding (debt MUST be paid in full); Splendid Occasions also reserves the right, that should the matter be referred to a third party for debt collection all additional fees (including those charged by the 3rd party) will be added to the amount owed by the client; should the client cancel the event a portion of the deposit or payment may be refunded dependant on the time and services already committed to the project; should Splendid Occasions cancel an event a full refund will be given to the client; each client contract is unique, for further inquiries please contact Splendid Occasions.

TERMS & CONDITIONS OF GIFT VOUCHER
Not redeemable for cash; you must be in contact with the wedding coordinator within 6 months of date written on gift voucher to redeem the services; voucher can be upgraded at a charge to the holder to substitute for an alternate package with Splendid Occasions; subject to availability; Splendid Occasions reserves the right to place business cards and/or advertising at the reception; the quoted price does not include airfares, or accommodation for the Coordinator should the wedding location be booked outside of service area.

DISCLAIMER

The material on this website is intended only as a guide to provide a summary and general overview on matters of relevance. This website and the information contained within it, is subject to continuous change and although we attempt to ensure the content is correct and current we do not guarantee its currency nor correctness due to delays, errors and omissions which may occur. For current and accurate details Splendid Occasions recommend contacting their consultants for a free no obligation quote.Splendid Occasions provides links to other sites for your convenience, however we take no responsibility as to the accuracy or currency of information on those sites. We do not endorse any information, goods or services referred to within the sites and our provision of links should not be taken to be an endorsement. To the maximum extent permitted by law, Splendid Occasions takes no responsibility whatsoever to you or anyone else for any loss or damage suffered as a result of or in connection with the use of this website or any of its content. This includes, but is not limited to, the transmission of any computer viruses and any subsequent constructive loss which may occur. We recommend that prior to downloading any files, photos or articles, an appropriate virus check should be conducted.